FREE Shipping on orders over $80

FAQ (Frequently Asked Questions)

Oh no! Let's get this resolved for you right away. Head over to our Contact page and reach out to get the process started.

While an account is not required, it is recommended for faster checkout. You will also be able to access your past orders when logged in.

While a tracking number is created right away, it can take 24-48hrs for the shippers system to show the details.

If orders are placed by 4pm PST they will most likely be dropped off at the post office same day! Same Day is not always possible, but we will get your package out within 24 hours.

This would not apply to any products we special order for you. Please ask for details.

We do not ship outside Canada at this time. There are many fine retailerss across the world.

Customers in the US can purchase Theory11, Ellusionist and Penguin Magic products directly from their US website.

YES! If it's listed as In Stock that means it can be shipped right away. No delays!